Retell 650 Intelligent recording interface

Retell's Intelligent Recording Interface is the ultimate call recording interface with superb sound reproduction and superior audio level balance between recorded parties. For use with any handset that unplugs (RJ modular connector). Record to mono and stereo tape recorders, dictation machines or PC hard disk using call recording software.

Features

• No compatibility worries. Gives perfect recordings from your telephone or
  turret whatever your telephone system, headset or handset
  
• A breakthrough in call recording technology
  
• Offers the best audio quality of any method of connecting to the telephone
  in the world and is used in professional broadcasts
  
• Perfect balance between the two people talking, as connection is made to
  both the microphone and loudspeaker in the handset or headset
  
• No compatibility worries. Gives perfect recordings from your telephone or
  turret whatever your telephone system, headset or handset
  
• Noise free ‘agent observe’ recordings, without any sound from the supervisor
  mixed in with the recordings of the agent and the customer
  
• Some phones are live even when they are on hook. Simple recording connectors
  send any signal they receive to the recorder, meaning that you can get
  recordings due to noise in the room. The Intelligent Recording Interface
  prevents starting of recording by room noise when the phone is on hook because
  its microprocessor can detect when a call is in progress
  
• In use indicator light, shows when you are on a call, even if you are not
  talking. Stops people interrupting you when you are listening on the phone
  
• Compatible with all handsets or headsets that plug in with the common RJ11.
  We can custom make cables for you if your headset or handset uses different
  kinds of plugs, please ask us
  
• High tech: contains 4 amplifiers, 3 automatic level controls and a
  microprocessor
  
• Independent Automatic Level Controls ALC, (Automatic Gain Control, AGC) for
  both near and far party (agent and customer)
  
• Mono output gives choice of mic or line level signal
  
• Mono output is muted when the phone is on hook
  
• Stereo output has near party in one channel and far party in the other.
  Output is not muted when on hook
  
• Switchable call timeout time from 1 to 10 seconds
  
• The IRI can adjust the volume of the customer in your handset/headset to a
  comfortable level, even if your telephone does not have this facility
  
• Adjustable record level for each side of the conversation for fine tuning of
  recording quality
  
• Switchable tone injection to verify that the telephone is off-hook
  
• Transformer isolation from telephone line
  
• For developers: a stereo cable plugged into the mono socket sends a control
  tone to indicate to an external application when the telephone is on and off
  hook. Also the LED socket gives a voltage when a call is in progress, and not
  between calls